Yoga Mandala Store FAQ

WHEN WILL YOU SHIP MY ITEMS?

– All items are subject to a handling period before they are dispatched.
– We will notify you by email when your items have been shipped.
– Transit Times to United States: 5 – 12 Business days
– Transit times to International: 10 – 25 Business days
– Average transit times are received in 2 weeks.

WHERE ARE MY ITEMS COMING FROM?

Although our fulfillment house is located in USA, some of our specialty items are located in other countries such as Australia, Germany, United Kingdom and China. Sometimes your item can get stuck in customs and take a little longer for delivery.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
Please keep this in mind when receiving deliveries.

If you have any other questions, please contact us at admin@theyogamandala.com and we will do our best to help you out.

Do you ship to APO / FPO (military / diplomatic addresses)?

We do not ship to APO / FPO (military / diplomatic addresses). Details of APO / FPO at http://www.engineersupply.com/APO-FPO-Military-Addresses.aspx.

TRACKING INFO

How do I check the status of my order?
We’ll send you your tracking number as soon as your order has been processed.
In most cases order processing takes between 12-48 hours.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. Please keep this in mind when receiving deliveries.

How secure is my personal information?

Theyogamandala.com adheres to highest industry standards to protect your personal information.

Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments.

We don’t sell, lease or otherwise distribute any personal customer information.